Last updated: 25 August 2026
These terms and conditions (“Terms”) govern your use of https://nespc.cidwel.com and any purchase you make from RetroCore Pro (“we”, “us”, “our”). By placing an order you confirm that you accept these Terms.
1. Overview
This website is operated by RetroCore Pro. Throughout the site, the terms “we”, “us” and “our” refer to RetroCore Pro. We offer this website, including all information, tools and services available from it, to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
2. Eligibility and account
You must be at least 18 years old, or the age of majority in your place of residence, to place an order. If you create an account you are responsible for keeping your credentials confidential and for all activity that takes place under your account. You agree to provide accurate, current and complete information at checkout.
3. Products, pricing and availability
We make reasonable efforts to display product descriptions, images and prices accurately, but we do not warrant that they are error-free. All prices are shown in the currency indicated at checkout and may include or exclude taxes and shipping as stated at that point. We reserve the right to correct pricing errors, to change prices without notice, and to limit or refuse any order.
Products are subject to availability. If an item becomes unavailable after you order it, we will contact you and offer a replacement, a partial fulfilment, or a refund of the affected item.
4. Orders and payment
Your order is an offer to buy. A contract is formed only when we send you an order confirmation or dispatch the goods, whichever happens first. Payment is taken at the time of ordering using the payment methods offered at checkout. We may cancel an order and refund you in full if we suspect fraud, an unauthorised transaction, or a pricing or stock error.
5. Shipping and delivery
Delivery times shown on the site are estimates and are not guaranteed. Risk of loss passes to you on delivery to the address you provide. You are responsible for giving a correct and complete shipping address; we are not liable for orders delayed or lost because of an incorrect address. Any customs duties or import taxes on international orders are your responsibility.
6. Returns, refunds and cancellations
Returns and refunds are handled under our Shipping & Returns Policy, which forms part of these Terms. Where the law gives you a statutory right to cancel a distance purchase, that right applies in addition to anything stated here and is not limited by these Terms.
7. Intellectual property
All content on this site — text, graphics, logos, images, and software — is owned by us or our licensors and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works from it without our prior written permission.
8. Acceptable use
You agree not to use the site for any unlawful purpose, to attempt to gain unauthorised access to any part of it, to interfere with its normal operation, or to submit false or misleading information. We may suspend or terminate access if you breach these Terms.
9. Third-party links and services
The site may include links to, or integrations with, third-party services such as payment processors, shipping carriers and advertising or analytics providers. We are not responsible for the content, policies or practices of those third parties, and your use of them is governed by their own terms.
10. Privacy
Personal data you provide is handled as described in our Privacy Policy, which forms part of these Terms.
11. Disclaimer and limitation of liability
The site and its content are provided “as is” and “as available” without warranties of any kind, whether express or implied, to the fullest extent permitted by law. To the extent permitted by law, our total liability arising out of or in connection with an order is limited to the amount you paid for that order. Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for death or personal injury caused by negligence, or for fraud.
12. Indemnity
You agree to indemnify and hold harmless RetroCore Pro and its officers, employees and suppliers from any claim or demand arising out of your breach of these Terms or your violation of any law or the rights of a third party.
13. Changes to these Terms
We may update these Terms at any time by posting a revised version on this page. The version in force when you place an order is the one that applies to that order. Please review this page periodically.
14. Governing law
These Terms are governed by the laws of the jurisdiction in which RetroCore Pro is established, without regard to its conflict-of-law rules. Any dispute will be subject to the exclusive jurisdiction of the courts of that jurisdiction, without prejudice to any mandatory consumer protection rights you have in your country of residence.
15. Contact
Questions about these Terms can be sent to us through the contact page at https://nespc.cidwel.com/contact/.